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Return Policy |
General
We are confident that you will definitely be satisfied
with our products. If you have any problems regarding
any of our products please contact us using the Customer
Support form available
here.
Ordering Error
If you have made errors entering your personal
information on the order form, please do not reorder the
product again. In case of order duplicate, please
contact our Customer Support. Include your order number
(Invoice number) in the request. If you order our
product by mistake, there will be no refunds given.
If you did not receive the Unlock Code or Full
Version of the product
After your payment has cleared, an email will be sent to
you with the unlock code to unlock the purchased product. This information should be emailed to you in 1-3 hours
after purchase. If you didn't receive the registration
message from us within 12 hours, it usually means that
the email message that we sent to you was lost because
of some technical problems with one of the mail relay
servers, or could not be delivered to your mailbox.
Also, quite frequently the problem is with misconfigured
SPAM filters, whenever they detect words like buy, order
or purchase in the message body or subject, they block it.
Please
contact
us about this problem.
In case if you did not request the registration letter
re-send in 24 hours, there will be no refunds given.
How do I reach Customer Support?
To reach Customer Support please click
here.
Be sure to fill out all required fields. |
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